Shipping policy
we dispatch all orders locally – no overseas delays, no customs wait times.
🚚 All orders are shipped from our Sydney, NSW warehouse. As a 100% Australian-owned business
Shipping Costs
- Standard Shipping Within Australia- Flat Rate $6
- Free Standard Shipping Over $49 Within Australia (excl. bulky items*)
- Express Shipping Within Australia (excl. bulky items*) - Flat Rate $13 for orders below $29 and $10 for orders over $29
- Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.
Handling Time
- All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping times
- Standard delivery usually takes 2 - 6 business days depending on your parcel destination (8-10 business days for western states and remote areas).
- Depending on your parcel destination, express delivery usually takes 1 - 5 business days.
- Please expect delays on holidays or during high-volume seasons.
In-store pickup
- Orders can be picked up Monday - Friday (excluding public holidays), 10 am-4 pm. An email will be sent when your order is ready for pickup.
- Pickup address: 1a/19 Berry St, Clyde, NSW, 2142, Australia.