Supplier Code of Conduct

Ethical Sourcing, Labour Standards & Human Rights

Entity: Aimall Pty Ltd (ABN 68 601 572 043 · ACN 601 572 043)
Effective date: On publication
Version: 1.0
Owner: Director / Senior Management
Contact: support@aimallestore.com.au

1. Purpose

Aimall Pty Ltd (“Aimall”, “we”, “us”) is an Australian retail business that sells products through online channels, including marketplace platforms. We source finished goods from a multi-vendor supply base. Most of our suppliers are finished-goods manufacturers; some products are sourced through traders or intermediaries.

This Supplier Code of Conduct (the “Code”) sets out the minimum standards we expect of all suppliers, manufacturers, traders, agents and other business partners involved in producing or supplying products that Aimall sells (“Suppliers”).

Our goal is responsible sourcing and the protection of workers in supply chains connected to products we sell. This Code supports compliance with our marketplace participation obligations, including ethical sourcing and modern slavery risk management expectations.

2. Scope and Application

This Code applies to:

• All Suppliers of products sold or intended to be sold by Aimall.
• Any sub-suppliers used by those Suppliers in the manufacture of such products, to the extent reasonably practicable.

Acceptance of this Code—or equivalent contractual terms incorporating these standards—will be a condition of doing business with Aimall as we progressively roll this out. Where a Supplier cannot meet a requirement immediately, Aimall may require a time-bound improvement plan.

3. Modern Slavery and Forced Labour

Suppliers must not engage in, support or benefit from modern slavery in any form, including:

• Forced labour, bonded labour or involuntary prison labour.
• Human trafficking.
• Slavery or servitude.
• Deceptive recruiting for labour or services.

Workers must be free to leave employment after reasonable notice in accordance with applicable law and contract.

Suppliers must not retain identity documents, bank cards or other personal papers to restrict worker freedom, except where strictly required by law and with worker consent and access.

4. Child Labour

Suppliers must not use child labour.

“Child” means any person under the minimum legal working age in the country of manufacture, or under 15 years of age (14 where local law permits light work consistent with ILO standards), whichever is higher for the type of work concerned.

Young workers—above the minimum age but under 18—must not perform hazardous work and must be protected in accordance with applicable law.

5. Wages, Working Hours and Employment Terms

Suppliers must:

• Pay at least the legal minimum wage and provide all legally mandated benefits.
• Provide clear written or otherwise documented terms of employment where required by law.
• Ensure working hours, overtime, rest days and leave comply with applicable law and industry standards.
• Not use wage deductions as a disciplinary measure except where permitted by law and fairly applied.

6. Workplace Health and Safety

Suppliers must provide a safe and healthy working environment, including:

• Appropriate facilities, equipment and protective measures.
• Training relevant to workplace risks.
• Emergency preparedness and lawful handling of hazardous materials.
• Mechanisms for workers to raise health and safety concerns without retaliation.

7. Human Rights, Non-Discrimination and Humane Treatment

Suppliers must respect internationally recognised human rights and labour principles.

In particular, Suppliers must:

• Not discriminate in hiring, pay, promotion or termination on unlawful grounds, including race, gender, age, religion, disability, sexual orientation, pregnancy, political opinion or social origin.
• Prohibit harassment, abuse, corporal punishment and degrading treatment.
• Respect workers’ lawful rights to freedom of association and collective bargaining where applicable under local law.
• Provide workers with access to a confidential grievance mechanism, proportionate to the Supplier’s size and operations, under which workers can raise concerns without retaliation.

8. Ethical Business Conduct

Suppliers must conduct business ethically and lawfully, including:

• Compliance with applicable anti-bribery and anti-corruption laws.
• Maintaining accurate books and records.
• No fraudulent misrepresentation of product origin, composition, labour conditions or certifications.
• Protection of confidential information entrusted by Aimall.

9. Supply Chain Transparency and Cooperation

Because Aimall sources from many independent Suppliers, transparency is essential.

Suppliers must, upon reasonable request:

• Identify the finished-goods manufacturing site(s) used for products supplied to Aimall.
• Disclose the country of manufacture and, where known, key upstream processing locations.
• Provide supporting documents such as business licences, declarations, policies or social compliance audit reports (e.g. SMETA, BSCI, WRAP, SA8000, ICTI), where available.
• Cooperate with Aimall’s due diligence, risk screening and any remediation requests.

Suppliers that are traders or intermediaries must use reasonable efforts to cascade these standards to the manufacturers they use and to obtain equivalent cooperation.

10. Aimall’s Due Diligence Approach (Proportionate)

Aimall will implement proportionate controls appropriate to a multi-source retail model, including:

1. Publishing and communicating this Code.
2. Maintaining supplier records, including supplier identity, contact details and manufacturing information where obtained.
3. Progressively screening and prioritising higher-risk categories, regions or concerns for follow-up.
4. Requesting evidence from Suppliers where appropriate.
5. Escalating and acting where credible concerns are identified, including requiring corrective action, suspending orders or ending the relationship.

Aimall does not claim full visibility of every tier of every supply chain. We focus first on Tier 1 finished-goods manufacturers and on improving documentation and risk controls over time.

11. Reporting Concerns

Workers, Suppliers and other parties may report suspected breaches of this Code or modern slavery / human rights concerns to:

Email: support@aimallestore.com.au

Aimall will review reports in good faith and will not tolerate retaliation against anyone who raises a concern honestly.

12. Governance

Overall responsibility for this Code and Aimall’s ethical sourcing approach sits with the Director / Senior Management of Aimall Pty Ltd.

Day-to-day communication with Suppliers may be handled by commercial / operations teams under that oversight.

By supplying products to Aimall, Suppliers are expected to comply with this Code and to cascade equivalent expectations to their own manufacturers and sub-suppliers where reasonably practicable.

This document does not create contractual rights enforceable by any supplier, worker or third party, and may be updated at any time. The version published on Aimall’s website is the current version.

This document is Aimall’s public Supplier Code of Conduct for ethical sourcing and modern slavery risk management. It is not a Modern Slavery Statement under the Modern Slavery Act 2018 (Cth). Aimall is below the statutory reporting threshold for its most recent financial year and is not currently required to lodge an annual Modern Slavery Statement.